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In a groundbreaking move, Huize Holding Limited, a prominent player in the insurance technology sector, has announced the integration of DeepSeek into its Huize App. This innovative step positions Huize as the first organization within the insurance industry to embed an advanced AI model into consumer-facing services, marking a significant milestone in the digital transformation of insurance.
Revolutionizing consumer interactions
The newly enhanced Huize App now offers real-time, AI-driven insurance consultations, providing personalized, data-driven recommendations tailored to the needs of its expanding customer base. With the integration of DeepSeek, the app boasts a remarkable 300% increase in efficiency for its recommendations, achieving a 91% accuracy rate in product matching. This level of precision is unprecedented in the industry, allowing consumers to navigate the complexities of insurance with ease.
24/7 accessibility and personalized experiences
One of the standout features of the Huize App is its ability to provide instant responses around the clock. Unlike traditional insurance services that operate within limited business hours, Huize ensures that users have access to guidance whenever they require it. This commitment to accessibility is further enhanced by the app’s capability to create a customized virtual advisor, which evolves alongside the consumer’s changing needs. This innovative approach eliminates the jargon and pressure often associated with insurance, fostering a seamless and stress-free experience.
Leading the AI revolution in insurance
Mr. Cunjun Ma, Chairman and CEO of Huize, expressed enthusiasm about the integration, stating, “AI continues to redefine industries and transform the way consumers engage with insurance, and we are excited to stand at the forefront of this revolution.” The updated Huize App, powered by DeepSeek’s robust R1 model, aims to bridge the gap between complex insurance products and the growing demand for accessible, personalized services. Huize’s commitment to leveraging AI technology empowers consumers to make informed decisions, setting new standards in the insurance landscape.
As part of its ambitious AI+ strategy, Huize has previously introduced a proprietary AI Marketing Assistant and a large language model to support business development. The company is not only focused on domestic advancements but is also expanding its reach internationally through its arm, Poni Insurtech, which aims to replicate this success in markets like Vietnam.
In conclusion, Huize Holding Limited is not just adapting to the digital age; it is actively shaping the future of insurance through innovative AI solutions. By prioritizing consumer needs and enhancing accessibility, Huize is poised to lead the charge in transforming the insurance industry.